Call Cost Reports - Example Report

Customer Examples of real use

  • Include a column heading option for Campaign Name.

The only option I’ve been able to find to link the report output back to the project is through a ProjectID (displaying as a numeric code). This means that after the report is run it takes a lot of manual crosschecking to match the outputted figure to a project, it would be significantly easier if it just displayed the name of the campaign in a manner that made it immediately identifiable

  • Include a TOTAL figure when running multiple rate cards.

I’ve had to load up 7 rate cards to cover all areas of Australia we dial in to, however, I don’t need the reports itemised by state, I just need an overall figure. If there can be a TOTAL field added that adds up all the rate card figures it would be a timesaver

  • Combine a date range into a single figure.

I run the call cost reports monthly and I never need to know the individual day’s costs, if I select a date range such as 1/11-30-11 I’d rather a neater output of the total cost per campaign instead of showing every campaign every day and then having to add them up

The following examples show the new function to allow the above to happen

Grouped (accumulated) costs per campaign.
- Top right yellow box, select Only grouped data
- The middle yellow box, shows CampignName is selected as a column picker
- Bottom right group rows by CampaignName & Values group by sum(Total


- Total value is shown in the bottom right with the given currency you have added to the rate card

Sample Grouped export to Microsoft Excel

  • Detailed costs (Not Grouped)
    Top Right - Do not check Only grouped data

Sample export to Microsoft Excel