Simplified Billing Terminology, The Glossary

CLI (Calling Line Identification / Caller ID)
is a feature that identifies and displays the telephone numbers of incoming & Outgoing calls made to or on a particular (SIP TRUNK) line.

DID (Direct Inward Dialling / DID)
also known as DDI in Europe and sometimes referred to as a virtual number is a local telephone number in a selected country or city.

NRC (Non-Recurring Cost)
refers to one-time setup fee applied for service activation i.e. Purchase of Numbers / CLI’s

MRC  (Monthly Recurring Cost)
refers to an ongoing monthly fee applied for service renewal.

MMC  (Minimum Monthly Commitment)
refers to the amount which needs to be deposited every month to have particular pricing.

CDR (Call data record)
provides detailed information about the call.

CSV (Comma Separated Values)
A CSV file is a plain text file that stores tables and spreadsheet information. This contains the CDR data of a table of text, numbers and dates etc. CSV files can be easily imported and exported using programs that store data in tables such as Microsoft Excel, Google Sheets etc