Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 20 Next »

Access to the Invade cloud dialler solution requires an OpenVPN secure tunnel to be configured on your computer.

Prerequisites

You will need the following information from your supervisor / manager before you can setup the OpenVPN tunnel:

  • OpenVPN configuration file (eg your-company.ovpn)
  • Username
  • Password

and you will need to have the Google Chrome browser installed on your PC to access the Web Portal.

Installing OpenVPN

These instructions will give you through installing OpenVPN onto a Windows 10 computer, installing the configuration file and connecting to the VPN.

  1. Download the OpenVPN software from https://openvpn.net/community-downloads/ - for Windows users please select  "Windows Installer (NSIS)".



  2. Double click the installer file downloaded above, to start the installation.

  3. Click "Next" on the first screen.



  4. Review the license agreement, and click "I Agree".



  5. The next screen asks you to select which components to install, we recommend the defaults so just click "Next".



  6. Finally, review the location that OpenVPN will install on your PC and once happy to proceed click "Install".



  7. The installation will now take place, and should take less than 15 seconds to complete. Once it has, click the "Next" button.



  8. Untick the "Show readme" checkbox, and finally click "Finish".



  9. OpenVPN has now been installed to your computer. 

Configuring OpenVPN

Now you have installed OpenVPN we need to configure it, you will need the OpenVPN configuration file, your username and password.

  1. Double click the "OpenVPN GUI" icon on your desktop, or on your start menu.



  2. OpenVPN will now be running in the background, and can be seen on the Windows task bar (generally bottom right) of your screen.



  3. Right click on the OpenVPN icon and select "Import file..." 



  4. Locate the OpenVPN configuration file provided to you by your Supervisor / Manager,  select it in the file explorer window, and click "Open".

  5. OpenVPN has now been configured. 

Connecting OpenVPN

  1. Check if OpenVPN is already running on the Windows task bar.


  2. If it isn't running double click the "OpenVPN GUI" icon on your desktop, or on your start menu to start OpenVPN.

  3. Right click on the OpenVPN icon on the Windows task bar, and select "Connect".




  4. In the popup box enter the provided VPN username and password, then click "OK".



  5. The VPN will then connect (this can take up to 10 seconds) and the popup box will disappear once connected.

  6. You can verify you are connected to the VPN by checking the OpenVPN icon on the Windows task bar is green. 



  7. You are now connected to the VPN, and can access the dialler web portal in your Google Chrome web browser, with the details provided by your Supervisor / Manager.
  • No labels