In the "Cati Interviewer" you have cati client, where the agent would be logging on and controlling the interviews.
"Campaign" drop down you can select which campaign agent should logon to.
"name" input you can choose what is your agent name, by default its the username with which you logged into the portal
"extension" input you can put the extension name with which you want to login, by default its configured with the webportal user account.
"Logon" is the logon start button
Once you logged on you will see the following:
Clicking on "Ready" will make you available on the dialler and if there is sample loaded the dialler will start dialling. Once you connected you will see the following:
You can select "Result code" from the drop down and click ResultCode button to end and code the call. Clicking on red handset will just drop the call without coding. "Pause" will make you unavailable again.
On the right hand side from the "Interviewer Control Panel" label, there is an icon which represents current call state.
At the bottom you have a list of calls you took.
If you want to dial manually you must be in "unavailable" state put the number into "dial number" input field and click green handset.
All the agents working through here will be visible in the console, as if the campaign was started from any cati you use. You can control dial methods, call recordings, listen in and most importantly you will get the call stats.