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Call Report allows a user to search for all the called number with given parameters.
Call Report also allows you to playback the recording for a call as described in Agent Dashboard section - From Feb 2020
Call Report default page header - Note, the version discussed on this page is available from WebPortal Version 1.9.15
Note. the Columns & Filter Panel is available from the right-hand side as shown here. Filters will allow you to pick values for the matching column's cell value Below is the full list of columns & filters available |
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