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1. Check that the version of DiallerConsole you have installed on the workstation is the same as the version listed below:
| Info |
|---|
| 1.14.6.18 |
You can find out the version of DiallerConsole by clicking on the button in the top left hand corner of DiallerConsole (the one with the number pad picture).
1.1: If you do not have the latest version of DiallerConsole installed, perform an uninstall of the current version by right clicking in the application and selecting "Remove Application". Once you have removed DiallerConsole visit the following URL to download the latest version:
| Info |
|---|
| http://LOCALDIALLERIPADDRESS/DiallerConsole/DiallerConsole.html |
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