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The generated report will include calls that have been recorded (Yes) and not recorded (No)
From the highlighted record you can listen to the recording from this section by clicking on the 'Play' button. Note. Sound card and suitable speaker/headset required.
You can download the audio file in the default language audio format for the INVADE Solution (native is .GSM)
You can export all the records (excluding the recording) to .CSV file
Note. The ability to Copy, Copy with Headers & Export data available from within this section. Copy an individual row |
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