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CATI / Dialler Type | Severity | Error / Information Text |
DiallerAsm | MINOR | Cannot logon agent: No route to connect extension 0, ExtensionName |
DiallerAsm | MINOR | Agent session logon failed. Could not make connection: local congestion on Server:0, Server.Name |
DiallerAsm | MINOR | Agent Logged off while in call |
DiallerAsm | MINOR | Agent making call 0 while in waiting state, telNum |
DiallerAsm | MINOR | Agent session disconnected and failed to reconnect. Last attempt failure reason:0, logonDisconnectReason.ToString |
DiallerAsm | MINOR | Agent session logon failed. Could not complete connection. Last attempt failure reason:0, logonDisconnectReason.ToString |
DiallerAsm | MINOR | Cannot logon agent: License limit 0 agents reached, DiallerBase.LicenseConfig.TotalAgents |
DiallerAsm | WARNING | Sample request failed - No sample provided |
DiallerAsm | INFO | Sample flow restarted |
DiallerAsm | MINOR | Stopping Campaign with 0 agents still logged on and 1 connected calls, AgentsCountAll, ConnCallsCount |
DiallerAsm | WARNING | Campaign stopped 5 minutes previously - residual calls dropped |
DiallerAsm | WARNING | Campaign stopped 3 minutes previously - purging residual agents |
DiallerAsm | INFO | Trunk capacity exceeded at MMM dd hh mm, DateTime.Now |
DiallerAsm | INFO | Trunk capacity exceeded at MMM dd hh mm, DateTime.Now |
DiallerAsm | MINOR | Transfer of dialler call to agent 0 failed for reason:1. Agent made unavailbe, agent.DisplayName, failureReason |
DiallerAsm | INFO | Sample flow restarted |
DiallerAsm | CRITICAL | Licence Expired 0, LicenseConfig.Expires |
DiallerAsm | INFO | Dialler Started 0:MMM dd HH\\:mm, DateTime.Now |
DiallerAsm | INFO | Base Licensed for 0 agents, Temporary Override for 1 Agents, expires 2:dd/MMM/yyyy, LicenseConfig.Agents, ctl.Agents, ctl.Expires |
DiallerAsm | INFO | Base Licensed for 0 agents, Temporary Addition for 1 Agents, expires 2:dd/MMM/yyyy, LicenseConfig.Agents, ctl.Agents, ctl.Expires |
DiallerAsm | INFO | Licensed for 0 agents License Expires 1:dd/MMM/yyyy, LicenseConfig.Agents, LicenseConfig.Expires |
DiallerAsm | INFO | Licensed for 0 agents, LicenseConfig.Agents |
DiallerAsm | CRITICAL | Suitable Licence could not be found |
DiallerAsm | CRITICAL | Licence Expired 0, LicenseConfig.Expires |
DiallerAsm | INFO | Licence Changed. Base Licensed for 0 agents, Temporary Override for 1 Agents, expires 2:dd/MMM/yyyy, LicenseConfig.Agents, ctl.Agents, ctl.Expires |
DiallerAsm | INFO | Licence Changed. Base Licensed for 0 agents, Temporary Addition for 1 Agents, expires 2:dd/MMM/yyyy, LicenseConfig.Agents, ctl.Agents, ctl.Expires |
DiallerAsm | INFO | Licence Changed. Licensed for 0 agents License Expires 1:dd/MMM/yyyy, LicenseConfig.Agents, LicenseConfig.Expires |
DiallerAsm | INFO | Licence Changed. Licensed for 0 agents, LicenseConfig.Agents |
DiallerAsm | SERIOUS | Base License Decrypt Failed |
DiallerAsm | SERIOUS | Base License Decrypt Failed |
DiallerAsm | SERIOUS | Temporary License Twin Decrypt Failed |
DiallerAsm | SERIOUS | Temporary License Decrypt Failed |
DiallerAsm | SERIOUS | Temporary License Failed |
NipoDialler | SERIOUS | mis-match for SlaveIDs and Master IPs for NIPO CATI settings |
NipoDialler | INFO | Socket connection from 0 NIPO CATI, serverSockHi.RemoteIPAddr |
NipoDialler | INFO | Socket disconnection from 0 NIPO CATI, sockHi.RemoteIPAddr |
NipoDialler | INFO | Socket disconnection to 0 NIPO CATI, sockHi.RemoteIPAddr |
NipoDialler | INFO | Socket connection to NIPO CATI established 0,sockHi.RemoteIPAddr |
NipoDialler | SERIOUS | NIPO Socket disconnect forces close of Campaign |
NipoDialler | INFO | Socket disconnection from NIPO CATI. No Campaigns were open |
NipoDialler | CRITICAL | Socket disconnection from NIPO CATI while Campaigns still open |
NipoDialler | INFO | Socket disconnection from NIPO CATI. No Campaigns were open |
NipoDialler | SERIOUS | Socket disconnection from NIPO CATI while Campaigns still open. Attempting to recover |
NipoDialler | CRITICAL | Recovery of socket connection to NIPO CATI timed out |
NipoDialler | SERIOUS | Could not start new campaign named XXX: Campaign already exists, tempNM.CampName.value |
NipoDialler | SERIOUS | Could not start new campaign named XXX: Campaign already exists, NM.CampName.value |
NipoDialler | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, NM.AgentName.value |
NipoDialler | MINOR | Could not logon agent named XXX on to Extension 1. That extension is already in use, NM.AgentName.value, Location |
NipoDialler | MINOR | Attempt to make call failed - Agent is already in a call |
NipoDialler | MINOR | Attempt to play a sound file failed - Agent was not in a call |
NipoDialler | MINOR | Attempt to start a recording - Agent was not in a call |
NipoDialler | INFO | Recovering socket reconnected sucesfully |
QuanceptDialer | INFO | Socket disconnection from Quancept. No Campaigns were open |
QuanceptDialer | CRITICAL | Socket disconnection from Quancept while Campaigns still open |
QuanceptDialer | SERIOUS | Quancept socket disconnect forces close of Campaign |
QuanceptDialer | SERIOUS | Attempt to start campaign with Qid 0 and Name 1 failed - campaign with that Qid is already open, QM.Params.projectQid, QM.Params.CampName |
QuanceptDialer | MINOR | Could not logon agent named XXX: the extension 1 is already logged on, QM.Params.extensionInterviewer, QM.Params.extensionName |
QuanceptDialer | MINOR | Attempt to make call failed - Agent is already in a call |
QuanceptDialer | MINOR | Attempt to play a sound file failed - Agent was not in a call |
QuanceptDialer | MINOR | Attempt to start a recording - Agent was not in a call |
QuanceptDialer | INFO | Socket connection from 0 Quancept, serverSockHi.RemoteIPAddr |
QuanceptDialer | INFO | Socket disconnection from 0 Quancept read, sockHi.RemoteIPAddr |
QuanceptDialer | INFO | Socket disconnection from 0 Quancept send, sockHi.RemoteIPAddr |
DiallerTestUI | INFO | Running in simulation |
SPSSDialler | INFO | Socket disconnection from SPSS. No Projects were open |
SPSSDialler | SERIOUS | Socket disconnection from SPSS while Projects still open |
SPSSDialler | MINOR | Could not logon agent named XXX: the extension 1 is already logged on, AgentName, Extension |
SPSSDialler | MINOR | Attempt to make call failed - Agent is already in a call |
SPSSDialler | MINOR | Attempt to start a recording - Agent was not in a call |
SPSSDialler | INFO | Socket connection from 0 SPSS, serverSockHi.RemoteIPAddr |
SPSSDialler | INFO | Socket disconnection from 0 SPSS read, sockHi.RemoteIPAddr |
NOTE. ConfirmIT is know known as FORSTA | ||
ConfirmITDialler | SERIOUS | Disconnection from FORSTA CATI 0, ClientIPAddress |
ConfirmITDialler | SERIOUS | FORSTA CATI Termination forces close of Campaign |
ConfirmITDialler | SERIOUS | Connection to FORSTA CATI 0 remade, ipAddress |
ConfirmITDialler | INFO | Connection to FORSTA CATI 0, ipAddress |
ConfirmITDialler | INFO | Remote connection to FORSTA CATI 0, ipAddress |
ConfirmITDialler | MINOR | Agent named \0/1\: already on 2. Repeat logon ignored, agentId, agentName, agentExtension |
ConfirmITDialler | MINOR | Could not logon agent named \0/1\: Agent is already logged on 2, agentId, agentName, agent.ExtensionName |
ConfirmITDialler | MINOR | Could not log on agent \0/1\ to 2. \3/4\ is on it, agentId, agentName, agentExtension, agent.Name, agent.DisplayName |
ConfirmITDialler | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmITDialler | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmITDialler | MINOR | Attempt to make call failed - Agent is already in a call |
ConfirmITDialler | MINOR | Attempt to make call failed - Agent is already in a call |
ConfirmITDialler | MINOR | Attempt to start a recording - Agent was not in a call |
ConfirmITDialler | MINOR | Attempt to stop a recording - Agent was not in a call |
ConfirmITDialler | MINOR | Attempt to play a sound file failed - Agent was not in a call |
ConfirmitDiallerLib | INFO | Remote connection to FORSTA CATI 0, ipAddress |
ConfirmitMasterASM | INFO | Remote connection to FORSTA CATI 0, ipAddress |
ConfirmitMasterASM | INFO | Remote connection to FORSTA CATI 0, ipAddress |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
ConfirmitMasterASM | MINOR | Could not logon agent named XXX: An agent of that name is already logged on, agentId |
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