"WARNING - Restrict to limited access and can only granted to the user account of trained personnel."
VCSD is a section available from the side menu available to authorised & INVADE trained users only.
VCSD is a powerful tool that contains additional tabs for various self administration tools
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VCSD default page header
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Server Administration
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Title VCSD = current module you are viewing
Icons top right right = INVADE Solution connected
User = Currently logged on Username and INVADE Solution Web Portal Version, with the ability to 'Logoff'
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Key - Status
= Not active
= Active
Key - Actions
= Shut Down the service
= Restart the service
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Shut Down By confirming this action you will shut down the service associated with this button. WARNING - this action can only be reverted with manual intervention on a physical server or via a virtual environment control panel, such as vSphere.
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Restart By confirming this action you will restart the service associated with this button. WARNING - This action can only be used in the correct order
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Once an Action Button has been clicked you will receive a warning message and confirmation is required to continue.
SIP Endpoints
This section will display all configured SIP endpoints on the server. Each row in the grid represents a configured SIP endpoint. Row color represent state of the endpoint.
Green - connected and in active call.
Yellow - registered but not in active call.
Red - configured and unregistered SIP endpoint
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It is possible to right click on any registered and active extension to get a menu option “Trace” which will navigate to the next section “Ping/Trace” for further analysis of the extensions IP address.
Ping/Trace
This section allows to ping and trace an IP address from the dialler server.
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The result of “Ping/Trace” will contains all the ping and traceroute information, including hops.
Packet Capture
This section enables you to run packet captures on the dialler server. Configuration of the trace allows you to set the following parameters:
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Auto stop - allows you to specify auto stop timer which will stop the packet capture.
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The packet captures can be stopped manually by clicking “Stop” button, they will be stopped by “Auto stop” timer or the packet capture process is kill on the server. Once stopped the tool will create an archive of packet capture files which can be downloaded by clicking on “Download”
AWS VPN(s)
This section will provide information about the linked AWS VPN tunnels. *if applicable
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OpenVPN(s)
This section will provide information about all connected OpenVPN clients. *if applicable
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NOTE. Training on the INVADE VCSD is available through the customer support desk and is part of the SLA as a remote teaching session.
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