...
RecordID - Unique reference for the sample record
InterviewID - Unique reference for the sample Interview
CampaignName - Given name for the campaign
TelNum - Telephone number dialled
CallerID - CallerID used for that sample
CompletionCode – the code number of last completion code applied to this sample
Code Description – the code Description of last completion code applied to this sample
Appointment – This value (Yes/No) shows if there is an appointment set for this sample
NextCallDateTime – this is the time an appointment call or re-call is scheduled. It is set if wither Appointment=Yes or Recall=Yes.
Callback – This value (Yes/No) shows if there is a re-call schedule set for this sample. This would be set after a call fail.
InProgress – This value (Yes/No) shows if the sample is in the diallers predictive pool of sample records about to be called
Fresh – This value (Yes/No) shows if a sample has not been called yet
Exhausted - This value (Yes/No) shows if a sample has exceeded its call failure limits (See Recycling Rules). The sample will not be called again by the dialler in predictive mode, but may be retrieved as preview and called that way
CycleNO - Number of times the sample has been retrieved by the dialler
Terminated - This value (Yes/No) shows that the sample will not be called again. The last code applied did not indicate a re-call or an appointment. It is likely to relate to a completed or refused (or similar) survey. The sample will not be called again by the dialler in predictive mode, but may be retrieved as preview and called that way
Tries_NOANSWER – this is the count of how many NO ANSWER outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
Tries_BUSY – this is the count of how many BUSY outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
Tries_CONGESTION – this is the count of how many CONGESTION outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
Tries_BADNUMBER – this is the count of how many BAD NUMBER outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
Tries_AMD – this is the count of how many AMD (AnswerMachine/VoiceMail) outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
Tries – this is the count of how many of any failed outcomes have been coded. Once a respondent is contacted this is reset to 0 (See recycling rules).
SamplePoint - See Quota Points
SampleExtraDate - MEMBER & EVENT additional data that does not match quota points
Quota section
For more information on how Quota Management is implemented within the dialler see Quota Management
This section will allow you to upload the sample. Sample upload file has to be in csv format and be named with the following format {CampaignName}_Quota.csv.
"Upload sample file" button will let you select such a sample file.
...