We've started utilising the Call Cost Reports through the Web Portal and I have some quality of life changes I'd like to request, please.
Include a column heading option for Campaign Name in English.
The only option I’ve been able to find to link the report output back to the project is through a ProjectID (displaying as a numeric code). This means that after the report is run it takes a lot of manual crosschecking to match the outputted figure to a project, it would be significantly easier if it just displayed the name of the campaign in a manner that made it immediately identifiable
Include a TOTAL figure when running multiple rate cards.
I’ve had to load up 7 rate cards to cover all areas of Australia we dial in to, however, I don’t need the reports itemised by state, I just need an overall figure. If there can be a TOTAL field added that adds up all the rate card figures it would be a timesaver
Combine a date range into a single figure.
I run the call cost reports monthly and I never need to know the individual day’s costs, if I select a date range such as 1/11-30-11 I’d rather a neater output of the total cost per campaign instead of showing every campaign every day and then having to add them up
https://vision.invade.net/EditProjectIssueFromMail.do?projectIssueId=422140