Add LiveTotal callback in INVADE CATI Manager
- Scott D Child
Available from 10th July 2020 Release
The Sample Stats table is output from AutoRecallDelta field in the Completion codes section. While it showed the amount of sample you had to add the totals up manually. As part of this release, a total Live total ‘field’ has been added at the bottom of the table
Extract of CATI (Campaign) Manager - Builder describing recycled sample:
If a sample is to be recycled (called again) but no specific time is required, then this time delta (format Day.Hour:Minute:Second) will be used to determine what the sample will be called back. It adds the time delta to the current time. It is important to understand that as sample re-call will not be set to a time outside of the activity hours of a campaign. If the addition of the delta falls in a period of inactivity it will be shifted to be within the next active period.