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VCSD is a section available from the side menu available to authorised and INVADE trained users only.

VCSD - is a powerful tool to restart or shut down part or all of the INVADE solution.



WARNING - This should be limited and only added to the user profile once trained. If this is not the case you will be in breach of the agreed Service Level Agreement (SLA) and further charges may be applied.



VCSD default page 


Title VCSD = current module you are viewing

Icons top right = INVADE Solution connected

User  = Currently logged on Username and INVADE Solution Web Portal Version, with the ability to 'Logoff'

Key - Module & Info

OS = The operating system used by the INVADE Solution NOTE. The INVADE Solution is native to Linux Red Hat 

Remote Access = Is the INVADE remote access tool running  is not active and is active

Asterisk = The Asterisk (Telephony platform) version installed and running information 

Dialler = The Version of the INVADE Components and CATI Licence connected to the INVADE Solution


Key - Status


 = Not active


= Active


Key - Actions


 = Shut Down the service


= Restart the service


Using the VCSD interface


VCSD has to 'Actions' that can take place


Shut Down  By confirming this action you will shut down the service associated with this button. WARNING - this action can only be reverted with manual intervention on a physical server or via virtual environment control panel, such as vSphere.



Restart  By confirming this action you will restart the service associated with this buttonWARNING - This action can only be used in the correct order

Once an Action Button has been clicked you will receive a warning message and confirmation is required to continue.

NOTE. Training on the INVADE VCSD is available through the customer support desk and is part of the SLA as a remote teaching session. 


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