VCSD is a section available from the side menu available to authorised users. NOTE. This Builder is only available to users trained by INVADE Engineers.
VCSD - is a powerful tool to restart or shut down part or all of the INVADE solution.
Warning. This should be limited and only added to the user profile once trained. If this is not the case you will be in breach of the agreed SLA and further charges may be applied.
VCSD default page
Title VCSD = current module you are viewing
Icons top right = INVADE Solution connected
User = Currently logged on Username and INVADE Solution Web Portal Version, with the ability to 'Logoff'
Key - Module & Info
OS = The operating system used by the INVADE Solution NOTE. The INVADE Solution is native to Linux Red Hat
Remote Access = Is the INVADE remote access tool running is not active and is active
Asterisk = The Asterisk (Telephony platform) version installed and running information
Dialler = The Version of the INVADE Components and CATI Licence connected to the INVADE Solution
Key - Status
= Not active
= Active
Key - Actions
= Shut Down the service
= Restart the service
Using the VCSD interface
VCSD has to 'Actions' that can take place
Shut Down By confirming this action you will shut down the service associated with this button WARNING this action can only be reverted with manual intervention from either a physical server or virtual environment Control Panel
Restart By confirming this action you will restart the service associated with this button WARNING this action can only be used in the correct order
Once an Action Button has been clicked you will receive a warning message and confirmation is required to continue
NOTE. Training on the INVADE VCSD is available through the customer support desk and is part of the SLA as a remote teaching session.