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"WARNING - Restrict to limited access and can only granted to the user account of trained personnel."

VCSD is a section available from the side menu available to authorised & INVADE trained users only.

VCSD is a powerful tool to restart or shut down part or all of the INVADE solution. NOTE. This Builder is only available to users trained by INVADE Engineers.
Warning. This should only be limited and only added to the user profile once trained. If this is not the case you will be in breech of the agreed SLA and further chargers may be applied.Image Removedthat contains additional tabs for various self administration tools

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VCSD default page header

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Server Administration

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Title VCSD = current module you are viewing

Icons top right Image Added= INVADE Solution connected

User Image Added = Currently logged on Username and INVADE Solution Web Portal Version, with the ability to 'Logoff'

Key - Module & Info

OS = The operating system used by the INVADE Solution (native to Linux Red Hat) 

Remote Access = INVADE Solution remote access tool (for onsite / VM / private cloud. INVADE Cloud Solution  will show a Image Added

Asterisk = The Asterisk (Telephony platform) version installed and running information 

Dialler = The Version of the INVADE Solution Components

Key - Status

Image Added = Not active

Image Added= Active

Key - Actions

Image Added = Shut Down the service

Image Added= Restart the service

Using the VCSD interface

VCSD has to 'Actions' that can take place

Shut Down  By confirming this action you will shut down the service associated with this buttonWARNING - this action can only be reverted with manual intervention either on a physical server or Virtual Environment Control Panelvia a virtual environment control panel, such as vSphere.

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Restart  By confirming this action you will restart the service associated with this buttonWARNING this - This action can only be used in the correct order i.e.    

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Once a an Action Button has been clicked you will receive a warning message and confirmation is required to continueImage Removed.

SIP Endpoints

This section will display all configured SIP endpoints on the INVADE Solution. Each row in the grid represents a configured SIP endpoint. Row colour represent state of the endpoint.

  • Green - connected and in active call.

  • Yellow - registered but not in active call.

  • Red - configured and unregistered SIP endpoint

    Image Added

It is possible to right click on any registered and active extension to get a menu option “Trace” which will navigate to the next section “Ping/Trace” for further analysis of the extensions IP address.

Ping/Trace

This section allows to ping and trace an IP address from the INVADE Solution.

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The result of “Ping/Trace” will contains all the ping and traceroute information, including hops.

Packet Capture

This section enables you to run packet captures on the dialler server. Configuration of the trace allows you to set the following parameters:

Capture type - there is a predefined set of packet capture ports which will be configure by Invade. There is an option to switch to “Advanced” mode to specify required ports for the packet capture manually.

Capture size - the size of the packet capture files

Rotation count - the number of files to rotate in order to safe disk space

Auto stop - allows you to specify auto stop timer which will stop the packet capture.

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The packet captures can be stopped manually by clicking “Stop” button, they will be stopped by “Auto stop” timer or the packet capture process is kill on the server. Once stopped the tool will create an archive of packet capture files which can be downloaded by clicking on “Download”

AWS VPN(s)
This section will provide information about the linked AWS VPN tunnels. *if applicable

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OpenVPN(s)

This section will provide information about all connected OpenVPN clients. *if applicable

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NOTE. Training on the INVADE VCSD is available through the customer support desk and is part of the SLA as a remote teaching session.