We've started utilising the Call Cost Reports through the Web Portal and I have some quality of life changes I'd like to request, please.Customer Examples of real use
Include a column heading option for Campaign Name
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The only option I’ve been able to find to link the report output back to the project is through a ProjectID (displaying as a numeric code). This means that after the report is run it takes a lot of manual crosschecking to match the outputted figure to a project, it would be significantly easier if it just displayed the name of the campaign in a manner that made it immediately identifiable
Include a TOTAL figure when running multiple rate cards.
I’ve had to load up 7 rate cards to cover all areas of Australia we dial in to, however, I don’t need the reports itemised by state, I just need an overall figure. If there can be a TOTAL field added that adds up all the rate card figures it would be a timesaver
Combine a date range into a single figure.
I run the call cost reports monthly and I never need to know the individual day’s costs, if I select a date range such as 1/11-30-11 I’d rather a neater output of the total cost per campaign instead of showing every campaign every day and then having to add them uphttps://vision.invade.net/EditProjectIssueFromMail.do?projectIssueId=422140
The following examples show the new function to allow the above to happen
Grouped (accumulated) costs per campaign.
- Top right yellow box, select Only grouped data
- The middle yellow box, shows CampignName is selected as a column picker
- Bottom right group rows by CampaignName & Values group by sum(Total
- Total value is shown in the bottom right with the given currency you have added to the rate card
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Sample Grouped export to Microsoft Excel
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Detailed costs (Not Grouped)
Top Right - Do not check Only grouped data
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Sample export to Microsoft Excel
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