CATI Interviewer is a section available from the side menu available to authorised users.
CATI Interviewer - This section allows you to create Agents, this section it works directly with the CATI Interviewer section Manager builder allowing the interviewer to interact with the sample loaded. All All the agents working through this section will be visible in the WebConsole, in the same way , as they would if a campaign was started by an external CATI . This will give you the feature and providing all the features available to CATI within the WebConsole, including full reporting.
INVADE Softphone - If the INVADE Solution Campaign has the dialling mode of PREVIEW you can use this section as a softphone to make outbound calls to a manually entered number.
NOTE. The INVADE Solution will not make calls without a campaign built from the CATI Manager section
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