VCSD is a section available from the side menu available to authorised and INVADE trained users only.
VCSD - is a powerful tool to restart or shut down part or all of the INVADE solution.
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WARNING -
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Restrict to limited access and can only
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granted to the user
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account of trained personnel.
If this is not the case you will be in breach of the agreed Service Level Agreement (SLA) and further charges may be applied.
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VCSD default page
Title VCSD = current module you are viewing
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OS = The operating system used by the INVADE Solution NOTE. The INVADE Solution is (native to Linux Red Hat Hat)
Remote Access = Is the INVADE Solution remote access tool running is not active and is active(for onsite / VM / private cloud. INVADE Cloud Solution will show a
Asterisk = The Asterisk (Telephony platform) version installed and running information
Dialler = The Version of the INVADE Components and CATI Licence connected to the INVADE SolutionSolution Components
Key - Status
= Not active
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Shut Down By confirming this action you will shut down the service associated with this button. WARNING - this action can only be reverted with manual intervention on a physical server or via a virtual environment control panel, such as vSphere.
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Restart By confirming this action you will restart the service associated with this button. WARNING - This action can only be used in the correct order
Once an Action Button has been clicked you will receive a warning message and confirmation is required to continue.
NOTE. Training on the INVADE VCSD is available through the customer support desk and is part of the SLA as a remote teaching session.