Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Added copy & export function section

...

The record returned will show all the available data for that agent from the date and time logged on. In this example, you can see the agent was working on a predictive campaign during the dates selected. data can be exported to a .CSV file
Note. results will vary  to live information if the agent is still logged in 

Image Added

Note. The ability to Copy, Copy with Headers & Export data available from within this section.

'Right Click' in a cell on the table and the user can:

Copy an individual row
Copy an individual row with the headers from the table
Export the full table to a.CSV or Microsoft Excel

NOTE. If you navigate away from this section the AgentSearch report will need to be rerun 

...