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The record returned will show all the available data for that agent from the date and time logged on. In this example, you can see the agent was working on a predictive campaign during the dates selected. data can be exported to a .CSV file
Note. results will vary to live information if the agent is still logged in
Note. The ability to Copy, Copy with Headers & Export data available from within this section. 'Right Click' in a cell on the table and the user can: Copy an individual row |
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NOTE. If you navigate away from this section the AgentSearch report will need to be rerun
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