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Summary | Issue | Project | Resolved | Fix | Description | DevOps Ticket / Customer Knowledge Base Article |
|---|---|---|---|---|---|---|
INVADE CATI Manager - Quota Management | DEVOPS-244 | InCATI | July 9, 2021, 9:44 AM | The INVADE dialler has a in-built quota manager which allows quotas based on sample points provided in the sample table. Current implementation allows only target based quotas. | DEVOPS-244 https://invade.atlassian.net/l/c/nLUwmkT1 | |
InPhone - INVADE softphone - add the ability to mute | DEVOPS-720 | InPHONE | July 9, 2021, 9:44 AM | The INVADE dialler has a in-built WebRTC Softphone, InPhone which now allows the microphone to be muted when in a connected call. | DEVOPS-720 https://invade.atlassian.net/l/c/NcssUpUv | |
Wrong duration info for some calls in audio display of the Call Search | DEVOPS-495 | WebPortal | July 9, 2021, 9:44 AM | In some circumstances the following bug happens | DEVOPS-495 | |
WebConsole List selecting Columns wrong alphabetical order | DEVOPS-157 | WebPortal | July 9, 2021, 9:44 AM | Within the column picker for WebConsole sections it has been noticed that it is not in alphabetical order. This has been corrected in this release. Note. This is not applicable if you have rearranged the order, but will default if reset. | DEVOPS-157 | |
Agent Search issue when adding the info to search | DEVOPS-180 | WebPortal | July 9, 2021, 9:44 AM | In some circumstances the following bug happens If you add first the Agent and after the Campaign the info in the Agent box will disappear. Also, it was noticed that the letter size for the Agent and Campaign part is smaller than the selected dates. This has now been fixed | DEVOPS-180 | |
Web Console agent search is not time zone smart | DEVOPS-155 | WebPortal | July 9, 2021, 9:44 AM | In some circumstances the Cloud / Hardware server is not in the same time zone as the user. In turn this it has been noticed that Agent Search is not time zone smart. This has now been fixed | DEVOPS-155 | |
UNICOM / SPSS / Dimensions - need to trap zombie logoffs | DEVOPS-726 | UNICOM | July 9, 2021, 9:44 AM | When an agent kills a session the ASP.NET times out and 10 mins later a signoff is sent. However is they if an agent re-logon in the meantime we get issuesee unexpected issues. | DEVOPS-726 |
“Main changes for this release are improvements to error handling and log outputs
The below lists all changes made to the main branch as of 09-06-2021 (Known as Early June 2021 Release)
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