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Altering Campaign Parameters
Note, from June 2020 this will not be applicable to INVADE and QPSMR CATI Campaign(s)
When an active campaign is selected and the Campaign detail window is showing, a supervisor is able to change some of the campaigns running parameters.
The changeable values are
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Dial Method, Abandon Rate, No Answer Timeout, AMD, Call Record and the CLID.
To alter these values simply click the “Change” button. The relevant fields will change to data entry fiends like so.
There is some data validation on the fiends to prevent inappropriate values being entered. To save changes press the “Commit” button. To reject the changes press “Cancel”.
When a campaign’s parameters have been altered that can be permanently saved using the “Save” button. This will apply those parameter values at the start of a campaign for any campaign with the same name.
What are - Dialler Call Outcomes
NOTE. Can be toggled for Preview & Inbound Call Outcomes 
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