INVADE's built-in softphone (InPhone) can replace traditional hard/soft SIP phones
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and is designed to work seamlessly with INVADE Solution 6.0+
Once the phone is configured (Note. The SIP extension for the INVADE dialler will require configuration from INVADE by the Customer Support Desk, although accounts . INVADE Web Portal & SIP accounts credentials can be added to the User Management - section in preparation)
InPhone States
When the InPhone is configured correctly and ready to receive a call it will glow bright green, see below.
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Once the call is answered it will display incoming call details, incoming name and number and will have an option to hang up the call. To further progress the call. you will be able to dial an extension number, use an IVR etc with the keypad
Softphone not working correctly
If the phone configuration is not correct or there is a problem with connecting to the telephony server it will glow red, see below.
Once the phone is answered it will display incoming call details, incoming name and number and will have an option to hang up the call.
If the browser is not set to allow microphone for the WebPortal it will display the following error.
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