Call Report is a section available from the side menu, available to authorised users.
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Call Report default page header
|  | Note. the Columns & Filter Panel is available from the right-hand side as shown here. Filters will allow you to pick values for the matching column's cell value Below is the full list of columns & filters available |
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Option to specify to search for recorded, not recorded and both recorded and not recorded.
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Campaign selection autocomplete field will be pre-populated with campaigns that were run in the time frame specified in "Start date" and "End date".
Once the campaign selected the agents that were participating in that campaign will be displayed for selection.
Call recording delete functionality
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