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1. Click on the cross with the cross to pop up a 'new' User form and click anywhere on the 'Credentials Bar'
   
   
   
   
2. Complete the user account, granting the required rights to sections. Username, Email & Extention number are mandatory as these are the fundamentals of the user. To change the password for an existing user account or when creating a new user account, the 'Update password' box must be check. 
   
   The following is an example, once complete click OK or cancel if you wish to start again
   Credentials Section - Follow the on sections, passwords will nee to match
   
   
   Access Control - Select the 'Sections' you wish the user to have. Note. 'WebConsole ReadOnly' will not allow changes to be made to the campaign.
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   Connectivity - VPN access may be required for a cloud / private cloud deployment from a non-fixed IP address i.e home workers.
   
   
   Telephony
   
   
   
3. Once created the user will appear in the list and can be modified using the drop-down and repeating the above steps
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How to Bulk Upload Users 

To bulk upload users you will need to follow the CSV sample below. This will create multiple user accounts if you are unsure please contact the INVADE Customer Support Desk and they will complete the actions required.
Once uploaded this will crete the portal uses, but to be fully active for telephony INVADE Customer Support Desk will be required to carry out some manual steps if the extension & routes (Sip Trunks) do not already exist. 

Note. Telephony can only be active where SIP is configured, this will not work for direct FXS 

Clicking on "Import users" will bring up a file selection dialogue. Once the file is selected button text will change to "Upload {selected csv file name}".

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Clicking on the button again will initiate the import. If successful the list of new users should automatically appear in the user list below.

sample CSV file content - The sample CSV will match the available heading as described 'Orange Title Description' Enter 'true' to be active & 'false' not to activate. NOTE. Once you have confirmed you are unable to 'bulk delete'

username,email,openvpn,extension,wsServer,wsServerPort,wsPassword,password,autoAnswer,acl->AA,acl->WC,acl->WCRO,acl->CS,acl->CAMPS,acl->AS,acl->DV,acl->CC,acl->UM,acl->VC,acl->CM,acl->CI,acl->FM,acl->IVR
autoimp,autoimp,false,6000,192.168.50.119,8089,6000,6000,true,false,true,false,false,false,false,false,false,false,false,false,false,false,false
autoimp1,autoimp,false,6000,192.168.50.119,8089,6000,6000,true,false,true,false,false,false,false,false,false,false,false,false,false,false,false