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Title CATI Interviewer = current module you are viewing


Campaign = Lists all active campaigns created within the CATI Manager section


Refresh  = all active campaigns created within the CATI Manager section


Name = Name for the Agent / Location


Extension = Predefined extension number available to the INVADE Solution


Logon  = Login the user to the campaign selected


Icons top right= INVADE Solution connected


User = Currently logged on Username and INVADE Solution Web Portal Version, with the ability to 'Logoff'

NOTE. The ability to Monitor, coach & barge is not available in this section


Create an Agent
Select the campaign you wish to login the agent (See CATI Manager). In this example INVADE110618

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